Role Overview

The Project Lead is Graceful Spaces’ highest-level in-home leadership role. This position carries full ownership of complex organizing projects from planning through completion, ensuring every detail reflects the standard, strategy, and client experience Graceful Spaces is known for.

Project Leads operate as both field leaders and strategic operators. They manage large-scale, multi-phase residential and travel-based projects, lead teams of organizers, and serve as a key extension of company leadership in the field.

This role is best suited for individuals who have already demonstrated strong leadership in high-pressure, client-facing environments and are ready to take full accountability for outcomes—not just execution.

Must Have Experience

• Proven leadership experience in a hands-on, client-facing environment (professional organizing, operations, hospitality, event production, interior/design, or similar)

• Experience managing teams and leading people through complex, multi-step work

• Strong background in project ownership with accountability for outcomes (timelines, budgets, quality, or client experience)

• Comfort making real-time decisions in fast-paced environments with shifting variables

• Ability to lead with clarity, confidence, and calm under pressure

Core Responsibilities

• Own projects from pre-planning through final walkthrough and follow-up

• Lead large teams (4–14+ organizers depending on scope)

• Manage budgets, timelines, scope, and project execution at a high level of accuracy

• Serve as the primary point of client communication during projects

• Anticipate risks, identify issues early, and bring solutions—not problems—to leadership

• Lead daily execution strategy, team pacing, and on-site decision-making

• Ensure all spaces are completed to Graceful Spaces standards before project close

• Conduct final client walkthroughs and uphold the final quality standard of the brand

• Mentor and develop Lead Organizers and emerging leaders

Leadership Scope

Project Leads are responsible not only for execution, but for outcomes. They own:

• Project success

• Team performance

• Client experience

• Budget integrity

• On-site culture and standards

They are expected to think ahead, adapt in real time, and ensure every project reflects both operational excellence and elevated client experience.

Travel Expectations

This role is based in Austin, Texas, with regular opportunities for national and international travel. Travel is a core component of certain projects and is required when scheduled.

Schedule

Monday–Friday, with availability required between 7:00 AM–7:00 PM for project needs, communication, and travel days as applicable.

Physical Requirements

Ability to lift to 50 lbs, climb stairs, and work in active home environments for extended periods. Must be comfortable working in varied residential conditions (pets, dust, fragrances, etc.).

Qualifications

Associate degree, certification, or equivalent professional experience required. Significant leadership and project management experience strongly preferred.

Role Overview

The Lead Organizer is a hands-on, in-home leadership role responsible for executing organizing projects at a high standard while actively leading a small team in the field.

This role is centered on excellence in execution. Lead Organizers are deeply involved in the organizing work itself while also guiding Associate Organizers and Support team members through daily project flow, quality standards, and client experience.

Lead Organizers are trusted owners of their work. Depending on project size, they either fully own smaller projects or own assigned spaces within larger, multi-layer projects led by a Project Lead. In every context, they are accountable for execution, quality, team leadership, and client experience within their scope of ownership.

Must Have Experience

• Professional organizing experience or equivalent hands-on experience in a high-standard, client-facing role

• Demonstrated ability to lead or coordinate a small team in real time

• Strong organizational instincts and ability to execute detailed work at a high level

• Experience receiving direction and translating it into structured, high-quality execution

• Comfort communicating with clients in a warm, professional, and confident manner

Core Responsibilities

• Lead execution of pre-planned organizing strategies in assigned spaces or smaller projects

• Work alongside the team while actively organizing and modeling best practices

• Guide 1–3 team members through daily workflows and task execution

• Maintain pace, quality, and momentum throughout project days

• Communicate with clients when serving as the most senior on-site leader

• Track project progress, updates, and adjustments in real time

• Ensure all spaces are fully completed to Graceful Spaces standards

• Support final walkthroughs and ensure client experience is seamless and elevated

Leadership Scope

Lead Organizers are responsible for:

• On-site execution excellence

• Team guidance and support

• Space-level ownership (not full project ownership unless assigned)

• Upholding standards in real time

• Supporting client experience through presence and communication

They are highly skilled practitioners of the work and lead through doing—not managing from a distance.

Travel Expectations

Based in Austin, Texas with occasional national and international travel opportunities depending on project assignment.

Schedule

Monday–Friday, 7:00 AM–6:00 PM project availability window, with defined on-site working hours depending on project assignment.

Physical Requirements

Ability to lift up to 50 lbs, climb stairs, and work in active residential environments for extended periods. Must be comfortable in varied home conditions.

Qualifications

Associate degree, certification, or equivalent hands-on professional experience required. Prior organizing or similar field-based experience required.

Role Overview

The Building Luxury Specialist supports Graceful Spaces’ Building Luxury clients through the intersection of architectural planning, spatial functionality, and refined client care. This role brings technical precision, thoughtful communication, and an organizing perspective to the early stages of the home-building process.

Building Luxury Specialists help ensure that proposed drawings, custom solutions, and architectural plans reflect how each client intends to live in their home—both now and in the years ahead. They collaborate closely with clients, architects, builders, designers, and internal leadership to move projects from initial discovery through design development and final delivery.

This role is best suited for a highly organized, detail-oriented professional who can confidently navigate architectural documents, develop thoughtful space and zone plans, communicate clearly with clients, and take ownership of project details while remaining open to feedback and collaboration.

Must Have Experience

• Experience with CAD and architectural design tools, with the ability to develop thoughtful space and zone plans

• Strong understanding of spatial planning, organization, and functional design

• Exceptional written, verbal, and interpersonal communication skills

• Proven ability to manage multiple priorities, timelines, and project details

• Strong attention to detail, accuracy, and follow-through

• Comfort conducting client meetings, site visits, and collaborative project discussions

• Ability to work independently while maintaining consistent communication and accountability

• Professionalism, discretion, and commitment to client confidentiality

• Willingness to learn and contribute to evolving systems, workflows, and processes

Core Responsibilities

• Review architectural floor plans and elevations for Building Luxury integration

• Coordinate and send Building Luxury forms to clients

• Analyze, revise, and finalize Building Luxury forms to reflect accurate design specifications and client questions

• Produce Arch Site CAD drawings for clients’ architects and builders

• Conduct on-site walkthroughs and Zoom consultations to assess space functionality and client goals

• Take, document, and confirm accurate on-site measurements for proposed designs

• Conduct client meetings to align organizing goals with architectural planning

• Lead the Building Luxury review process for assigned clients, with oversight and feedback from Rebecka during the training period

• Maintain accurate project documentation, drawings, measurements, and client details

• Communicate clearly and consistently with clients, internal team members, architects, builders, and other project partners

• Identify opportunities to improve the client experience, systems, workflows, and project touchpoints

• Support the development of onboarding and training resources for future Building Luxury team members

• Participate in ongoing learning and monthly on-site project tours to expand knowledge of functional and organizational architecture

• Represent Graceful Spaces’ standards, values, and elevated client experience in every interaction

Schedule

• Part-time position beginning at approximately 10 hours per week. Potential opportunity to increase to up to 20 hours per week

• Required availability Monday–Friday, with predetermined hours between 7:00 AM–6:00 PM CT

• Weekly schedule determined in collaboration with company leadership based on client needs and mutual availability

Travel Expectations

This role is based in Austin, Texas, and requires the ability to attend in-person meetings and site visits in Austin and the surrounding area. Travel to other cities and states may be required based on client and project needs.

Physical Requirements

• Ability to attend in-person meetings and site visits in Austin, the surrounding area, and other locations as needed

• Ability to lift and carry up to 50 pounds

• Ability to climb stairs and safely use a step stool or small ladder

• Ability to sit for extended periods of time while traveling

• Ability to work in active residential environments

• Ability to tolerate typical household odors, including pets, dust, smoke, and fragrances; Graceful Spaces does not work in excessively dirty or unsafe homes

• Must comply with company dress code and personal appearance policies while representing Graceful Spaces

Qualifications

• Bachelor’s degree or equivalent combination of education and experience preferred

• Hands-on experience with CAD and architectural tools

• Ability to develop thoughtful space and zone plans across diverse environments

• Strong organizational skills and exceptional attention to detail

• Ability to manage multiple priorities and shifting timelines

• Self-motivated, accountable, and eager to learn

• Proficient in Google Suite, Outlook, and project/client management tools such as Asana and Dubsado

• Comfortable managing a remote schedule while maintaining responsiveness and task accountability

• Demonstrates discretion, professionalism, and commitment to confidentiality

• Receptive to feedback and motivated to contribute to innovation and continuous improvement

Role Overview

The Product Specialist supports Graceful Spaces’ Signature Organizing projects through thoughtful product sourcing, functional design, and detailed project coordination. This role ensures every product meets our standards for quality, function, and style while reflecting each client’s needs and preferences.

Product Specialists collaborate with clients, in-home organizing teams, vendors, and internal leadership to develop product plans, manage budgets and orders, and prepare projects for successful execution. Through careful planning and ongoing feedback, they help ensure products translate seamlessly from design to installation.

This role is best suited for a highly organized, resourceful professional with a discerning eye for design, strong project management skills, and the ability to balance creativity with operational precision. The ideal candidate takes ownership of details, communicates proactively, and continually seeks thoughtful solutions that elevate the client experience.

Must Have Experience

• Experience in product sourcing, procurement, retail, or product management

• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines

• Exceptional written, verbal, and interpersonal communication skills

• Strong attention to detail, accuracy, and follow-through

• Ability to evaluate products for quality, functionality, durability, and design

• Experience managing budgets, orders, and project documentation

• Ability to collaborate effectively with clients, vendors, and internal teams

• Proactive problem-solving skills and adaptability to changing project needs

• Professionalism, discretion, and commitment to client confidentiality

• Proficiency in Google Workspace, Outlook, and project management tools, or willingness to learn

• Receptiveness to feedback and commitment to continuous improvement

Core Responsibilities

• Research, source, and recommend products that meet Graceful Spaces’ standards for quality, function, and design.

• Develop product plans and lists tailored to client needs, project scope, and approved budgets.

• Manage product budgets, place orders, and track shipments and deliveries for accuracy and timeliness.

• Maintain accurate records of product selections, specifications, budgets, and order details.

• Conduct Product Design Meetings with clients to align recommendations with their goals and preferences.

• Coordinate with in-home organizing teams to ensure product selections align with project plans and installation needs.

• Communicate product updates, availability, and scope changes to clients and internal teams.

• Conduct periodic site visits to take measurements, photograph spaces, review products, and observe installations.

• Identify new brands, vendors, and organizing solutions, contributing innovative product ideas each quarter.

• Collaborate with other Product Specialists and internal leadership to improve sourcing processes and project execution.

• Represent Graceful Spaces’ standards, values, and elevated client experience in every interaction.

Schedule

• Part-time position averaging 10–15 hours per week.

• Required availability Monday–Friday, with predetermined hours between 7:00 AM and 6:00 PM Central Time.

Travel Expectations

This role is based in Austin, Texas, and requires occasional in-person meetings, product reviews, and project site visits in Austin and the surrounding area. Travel to other cities and states may be required based on client and project needs.

Physical Requirements

• Ability to attend in-person meetings and residential site visits as needed.

• Ability to lift and carry up to 50 pounds.

• Ability to climb stairs and safely use a step stool or small ladder.

• Ability to sit for extended periods while traveling.

• Ability to work in active residential environments and tolerate typical household odors, including pets, dust, smoke, and fragrances. Graceful Spaces does not work in excessively dirty or unsafe homes.

• Compliance with company dress code and personal appearance policies.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience preferred.

• Experience in product sourcing, procurement, retail, or product management preferred.

• Strong judgment in evaluating product quality, functionality, design, and value.

• Ability to manage multiple projects while maintaining organization, accuracy, and accountability.

• Strong interpersonal skills and ability to build productive relationships with clients, vendors, and internal teams.

• Self-motivated, adaptable, and comfortable working independently while maintaining consistent communication.

• Proficiency in Google Workspace, Outlook, and tools such as Asana and Dubsado, or willingness to learn.

• Familiarity with design tools such as Canva and Heyzine, or willingness to learn.

• Commitment to confidentiality, professional development, and continuous improvement.

Role Overview

The Sourced Designer supports Graceful Spaces’ Sourced clients through the intersection of thoughtful product design, personalized sourcing, and exceptional client care. This role brings together a strong design eye, practical problem-solving, and precise project coordination to help clients create homes that are as functional as they are refined.

Sourced Designers work closely with clients to understand their household needs, clarify preferences, and develop cohesive product recommendations. From initial discovery and design presentations through purchasing, delivery, and installation, they help manage the details that bring each project to life. They collaborate closely with the Sourced Manager, Product Specialist, Inventory Team, and in-home project teams to ensure a seamless client experience.

This role is best suited for a resourceful, detail-oriented professional who enjoys both the creative and operational sides of design. The ideal candidate can confidently guide client decisions, manage multiple projects and budgets, navigate purchasing logistics, and take ownership of the details while remaining flexible, collaborative, and committed to excellent execution.

Must Have Experience

• Experience in design, product sourcing, procurement, project coordination, luxury retail, hospitality, or high-touch client service

• Strong design eye with an understanding of how to balance aesthetics, functionality, quality, and budget

• Exceptional written, verbal, and interpersonal communication skills

• Confidence conducting client conversations and presenting thoughtful product recommendations

• Proven ability to manage multiple projects, priorities, timelines, and details simultaneously

• Strong numerical accuracy and experience managing budgets, purchasing records, or spreadsheets

• Resourcefulness and sound judgment when navigating challenges, changing priorities, and unexpected circumstances

• Ability to work independently while maintaining consistent communication and accountability

• Professionalism, discretion, and commitment to client confidentiality

• Willingness to learn and contribute to evolving systems, workflows, and processes

Core Responsibilities

• Participate in client discovery conversations to understand household needs, preferences, and project goals

• Source and evaluate products based on design, functionality, quality, dimensions, availability, and budget

• Develop curated product recommendations, design boards, lookbooks, and purchasing proposals

• Present recommendations and guide clients through selections and purchasing decisions

• Manage assigned project details from planning and purchasing through delivery, installation, and completion

• Maintain accurate project budgets, purchasing records, receipts, approvals, and outstanding balances

• Coordinate product orders, shipments, backorders, returns, exchanges, and vendor communication

• Identify product alternatives and recommend solutions when availability, pricing, or project needs change

• Partner with the Product Specialist and Inventory Team to coordinate receiving, storage, inventory, and project readiness

• Assist with product pickups, preparation, delivery, and installation as needed

• Communicate proactively with clients and internal teams regarding selections, timelines, project updates, and outstanding decisions

• Identify opportunities to enhance the client experience through additional product recommendations and expanded services

• Maintain accurate project documentation and ensure all outstanding items are resolved through project closeout

• Identify opportunities to improve sourcing resources, systems, workflows, and service delivery

• Represent Graceful Spaces’ standards, values, and elevated client experience in every interaction

Schedule

• Part-time position, approximately 15–25 hours per week, dependent on project needs

• Required weekday availability for client meetings, purchasing, deliveries, and installations

• Weekly schedule coordinated with the Sourced Manager based on client needs and project priorities

Travel Expectations

This role is based in Austin, Texas, and requires regular local travel to client homes, retail locations, vendors, and company inventory spaces. Domestic travel may be required a few times per year based on client and project needs. Optional international travel opportunities may also be available.

Physical Requirements

• Ability to travel between client homes, stores, and inventory locations throughout the workday

• Ability to stand and walk for extended periods of time

• Ability to lift and carry up to 50 pounds, with appropriate assistance or reasonable accommodation as needed

• Ability to bend, climb stairs, and safely use a step stool or small ladder

• Ability to unpack, inspect, organize, label, and prepare products for delivery and installation

• Ability to work in active residential and inventory environments

• Must comply with company dress code and personal appearance policies while representing Graceful Spaces

Qualifications

• Relevant education or professional experience in design, merchandising, product sourcing, procurement, or a related field preferred

• Demonstrated ability to develop cohesive product selections that balance aesthetics and everyday function

• Strong organizational skills and exceptional attention to detail

• Ability to manage purchasing budgets, spreadsheets, and detailed project records with accuracy

• Proficient in Google Workspace or Microsoft Office, particularly Google Sheets or Excel

• Comfortable learning project management, inventory, and purchasing systems

• Experience with Canva, Asana, or similar tools preferred

• Self-motivated, proactive, and accountable, with the ability to manage multiple priorities

• Strong problem-solving skills and the ability to make timely decisions within established guidelines

• Comfortable balancing client-facing design conversations with hands-on purchasing, product preparation, and installation responsibilities

• Receptive to feedback and motivated to contribute to innovation and continuous improvement

• Demonstrates discretion, professionalism, and commitment to client confidentiality

Role Overview

The Delivery Associate supports Graceful Spaces’ in-home and Sourced projects through the reliable, thoughtful, and efficient transportation of products and household essentials. This role plays an important part in ensuring that every item arrives where it needs to be, when it needs to be there, and in the condition expected.

Delivery Associates coordinate product pickups and deliveries between vendors, company inventory locations, and client homes. They are responsible for verifying orders, inspecting products for quality and accuracy, handling items with care, and communicating any discrepancies or concerns promptly. Working closely with the Product & Special Services Manager and project teams, they help ensure products are ready when needed and project timelines stay on track.

This role is best suited for a dependable, detail-oriented professional who enjoys working independently, takes pride in being organized and efficient, and understands the importance of accuracy and accountability. The ideal candidate is a confident driver, resourceful problem-solver, and proactive communicator who can manage a flexible range of delivery and pickup responsibilities while representing Graceful Spaces with professionalism and care.

Must Have Experience

• Experience in delivery, transportation, logistics, inventory, retail, or a related service-oriented role preferred

• Strong organizational and time management skills, with the ability to prioritize tasks and meet assigned deadlines

• Excellent attention to detail and commitment to accuracy when handling, inspecting, and transporting products

• Confident driving skills and proficiency using Google Maps or similar navigation applications

• Ability to work independently while maintaining consistent communication and accountability

• Strong written and verbal communication skills

• Resourcefulness and sound judgment when navigating unexpected circumstances, delivery changes, or product discrepancies

• Collaborative mindset and willingness to support project teams and evolving operational needs

• Professionalism, reliability, and commitment to representing Graceful Spaces positively

• Willingness to learn and contribute to established systems, workflows, and procedures

Core Responsibilities

• Coordinate and execute product pickups and deliveries between vendors, inventory locations, and client homes

• Verify product details, quantities, delivery addresses, and project requirements prior to each pickup or delivery

• Plan efficient routes and manage transportation schedules to support project timelines and operational priorities

• Inspect received products for accuracy, quality, defects, and visible damage before accepting or delivering items

• Handle, load, secure, and transport products with care to prevent damage during transit

• Confirm that all products meet Graceful Spaces’ specifications and communicate discrepancies or concerns promptly

• Coordinate with the Product & Special Services Manager to resolve product issues, delivery delays, or unexpected circumstances during the same working shift

• Maintain accurate delivery records, product documentation, and project updates as required

• Communicate proactively with vendors, the Product & Special Services Manager, and in-home project teams regarding pickups, deliveries, and outstanding items

• Support product preparation and project readiness as needed

• Represent Graceful Spaces’ standards, values, and elevated client experience in every interaction

Schedule

• Part-time position, approximately 10–15 hours per week

• Required availability Monday–Thursday, 8:00 AM–1:00 PM CT

• When a company holiday falls on a Monday, the schedule will shift to Thursday and Friday, 8:00 AM–1:00 PM CT, for that week

• Business mileage reimbursed at the current IRS standard mileage rate

• Company-wide holiday closures are observed during the weeks of New Year’s, Fourth of July, Thanksgiving, and Christmas. Holiday closures are unpaid.

Travel Expectations

This role is based in Austin, Texas, and requires regular local travel between vendors, retail locations, company inventory spaces, and client homes. Approximately 70% of product pickups will take place within the Austin Arboretum area, while deliveries may require travel throughout Austin and surrounding communities within an approximate 60-mile radius.

Associates must maintain a reliable personal vehicle (sedan or larger preferred), a valid driver’s license, current vehicle insurance, and access to hands-free communication. Business travel must be conducted in accordance with company policies. Personal errands, additional passengers, and overnight storage of company products in personal vehicles are not permitted during work-related activities.

Physical Requirements

• Ability to travel between vendors, inventory locations, and client homes throughout the workday

• Ability to lift and carry up to 50 pounds

• Ability to climb stairs and safely use a step stool or small ladder

• Ability to sit for extended periods of time while driving

• Ability to load, unload, inspect, and transport a variety of household products and organizational items

• Ability to tolerate typical household environments, including common odors associated with pets, dust, smoke, and fragrances

• Ability to work in active residential, retail, and inventory environments

• Must wear the assigned company uniform and comply with Graceful Spaces’ dress code and personal appearance policies

Qualifications

• Relevant experience in delivery, logistics, transportation, inventory, retail, or a related field preferred

• Valid driver’s license and current personal vehicle insurance required

• Reliable personal vehicle, sedan or larger preferred

• Demonstrated ability to manage time, prioritize responsibilities, and meet delivery deadlines

• Strong attention to detail and commitment to accurate product handling and documentation

• Proficient in Google Maps or similar navigation applications

• Comfortable using Google Sheets, Microsoft Excel, and an iPad

• Ability to communicate effectively with vendors and internal team members

• Self-motivated, dependable, and accountable, with the ability to work independently approximately 70% of the time

• Strong problem-solving skills and ability to respond appropriately to changing priorities

• Receptive to feedback and motivated to contribute to continuous improvement

• Employment contingent upon successful completion of a background check

• Commitment to maintaining company confidentiality, professionalism, and operational standards